CEIR’s Event Performance Analyzer

November 28, 2018

There are certain tools that every Show Manager should have at their disposal to simplify tasks. From organizational apps to coffee (never underrated), these things help make your job easier. There is nothing wrong with simplifying things in order to be more efficient…so long as it’s equally effective. When it comes to your business, it’s …

What You Need to Know About Union Labor at Your Trade Show

November 14, 2018

Dealing with labor unions at trade shows is as ubiquitous as fortune cookies are with Chinese take-out. Just as you can anticipate reading a new fortune with your order, you should always anticipate and plan for a union presence at your show. Having to deal with unions is just a part of running trade shows. …

From Stranger to Customer: Live Chat

November 9, 2018

What comes to mind when you think of live chat? If you have ever used live chat in the past, you may have experienced a conversation similar to the one below… “How may I help you?”

From Stranger to Customer: CRM Management

November 7, 2018

Many of us operate within the realm of organized chaos and manage to get by without much trouble. But I want to suggest to you something that will help you escape the state of chaos (no matter how organized it may seem).   It is possible to manage our relational affairs without navigating through the …